Agencyflo for e-commerce agencies

The operating system for Shopify and ecommerce agencies juggling builds, retainers and a flood of small requests.

Overview

AgencyFlo is an AI-native operating system built for ecommerce and Shopify agencies running store builds, migrations, CRO retainers and the constant stream of small merchant requests. It replaces the usual stack (ClickUp or Asana, a time tracker, a CRM and a proposal tool) with one closed loop, so a build, a retainer and a one-off theme tweak for the same client all roll into one live margin view. FloAI drafts proposals from a discovery call, watches retainer burn before BFCM chaos hits and flags the merchant whose ten-minute favours have quietly become a part-time job. Pricing is flat: $50/month up to 25 people, $100/month above, every feature included. For agencies whose revenue is a messy blend of fixed builds and never-ending support, one number that says which clients actually pay is the thing the spreadsheet never gives you.

The challenge for e-commerce agencies

The ten-minute favour that never ends

A merchant on a small care plan messages: "quick one, can you swap this banner?" Then a discount code that will not apply, a shipping rule, an app that broke after an update. None of it is quoted, all of it is urgent and a developer loses half a day a week to a client paying for two hours a month. By quarter-end that account is deep in the red and nobody decided to make it so.

Build margin lost to platform reality

A store build is quoted clean, then a theme fights a third-party app, a payment gateway needs custom work and a data migration throws up dirty product feeds. The extra days go unlogged because the team is heads-down shipping. The build lands, the client is delighted and the agency made far less than the quote suggested.

Peak season exposes the cracks

In the run-up to BFCM every retainer is over capacity at once. Without a live view of burn per client, you cannot tell which accounts to protect, which to renegotiate and which support requests are eating the team. You find out who was unprofitable in January, long after you could have fixed it.

How Agencyflo helps

Every request counted, even the small ones

A merchant's quick favour becomes a task with an hour estimate that draws down their care-plan budget the moment it is logged. When the budget is spent, you see it, the merchant sees it and the next request is an easy upsell rather than silent over-service. The account that used to leak now pays for itself.

Live margin across builds and retainers together

A migration project, a CRO retainer and ad-hoc support for one merchant all sit under the same client with one rolled-up margin. You can see at a glance whether the relationship as a whole is profitable, not just the headline build. The platform surprises that used to vanish into delivery now show up against the quote while there is still time to act.

FloAI scopes the work and flags the drift

Paste a discovery call and FloAI drafts a scoped proposal for the build or the care plan in your voice. Through the month it watches burn against every retainer and surfaces the merchant trending over before peak season, with the upsell proposal ready to send. The conversation moves from awkward to routine.

Features that matter

Projects + tasksList, Kanban, Gantt and calendar in one place.

Time trackingHours that update margin as they're logged.

Clients CRMA light CRM for pipeline and client records.

Proposals + contractsDocuments that turn into live projects.

InvoicesInvoicing that closes the loop on the books.

FloAIAI built into the operating system.

Pricing

Flat: $50/month for teams up to 25, $100/month for 26 to 249 (custom for 250+), or $500 one-time for lifetime access. Every feature is included with no per-seat charges, so a new front-end developer or a CRO specialist never raises the bill. For a 15-person ecommerce shop that is roughly $3.33 per person per month against a stack that usually runs $50 to $100 per seat once you add up project management, time tracking, a CRM and a proposal tool.

See pricing Start for free

FAQ

Can AgencyFlo handle both fixed-fee builds and ongoing care plans for the same merchant?+

Yes. A Shopify build, a CRO retainer and an ad-hoc support care plan can all live under one client, each tracked against its own scope or budget, with a single rolled-up margin for the relationship. You see whether the headline build made money and whether the support that follows is quietly eroding it, in one place.

How do I stop small merchant requests from eating my developers' time?+

Every request becomes a task with an hour estimate that counts against the merchant's care-plan budget as soon as it is logged. When the budget is used up, AgencyFlo shows it to you and FloAI drafts the top-up or upgrade proposal. The "quick favour" stops being invisible and starts being either billed or a deliberate decision.

Does AgencyFlo integrate with Shopify or the apps we build on?+

AgencyFlo is the operating system for running the agency, not a Shopify app. It manages projects, time, the CRM, proposals, contracts and invoicing for your client work. Your delivery tools and the merchant's store stay where they are. The point is one system for the business side, so you stop reconciling five tools to answer whether a client is profitable.

We are slammed every BFCM. How does AgencyFlo help at peak?+

Because burn is live against every retainer and care plan, you go into peak season knowing which accounts are already at capacity, which can absorb more and which need a renegotiation before the rush. FloAI flags the merchants trending over so you protect the profitable relationships and price the rest instead of absorbing the overflow.